Frequently Asked Questions
If you have a question about our store, chances are you’ll find an answer below. If your question isn’t here, please contact us.
Due to the nature of our products, all sales are final and we do not issue refunds or exchanges — unless the item purchased has a significant production defect.
If your item has a production defect, please contact us within 30 days, so we can investigate the issue further.
Our goal is to process and pack your order in 1-3 business days.
From there, standard shipping typically takes 2-8 business days for destinations within the US.
If we are experiencing a high volume of orders, shipments may be delayed by a few days, but we will do our best to keep you informed.
Nationwide shipping delays (such as those caused by holiday volume or inclement weather) may impact your estimated delivery date, so please refer to your tracking number for the most accurate delivery timing.
Yes! We're always excited to discuss new distribution opportunities.
Please contact us for more information.
If you'd like to place a bulk order or large quantity order (for parties, team building, holiday gifts, giveaways, gift baskets, etc.), please contact us so we can accommodate your needs.
We currently ship orders to US and Canada addresses, but we are working on adding more international shipping options in the future.
Please contact us so we know which country you are trying to order from.